Karwei Bussum

Something is off with the people there. The service is often like they dont want you there. Why is so difficult to smile and be welcoming? I was at the kassa and bought several items, including a curtain. I realized that the curtain was only one piece. So i decided not to take it. Automatically she told me, well… you can take it back to the shelf right?. This attitude towards clients is very much off. from now on i will try not to go there. Karwei. Train your team to have a service attitude towards clients.

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Grote karwei met duidelijke borden waar je wat kunt vinden. Genoeg plaats voor de deur om te parkeren.

Super fijne winkel, heel vriendelijk personeel, ruime openingstijden. Assortiment zou wat groter mogen, maar voor het meest wat ik nodig heb, kan ik terecht. En ook nog een PostNL punt, wat wil je nog meer.

I have spent thousands of euros at KARWEI Bussum over the years, and to be fair, many staff members have often been helpful. However, today was disappointing. I arrived at 16:25 and asked for four cuts of wood. I was told that, under their unwritten rule, cutting stops at 17:00 because the store closes at 18:00. Fair enough. I was still well within that window. I was then told they could only do one cut because they were short-staffed. I explained that four cuts would likely take five minutes and still fall comfortably within their own cut-off time. The manager refused to speak to me directly and delegated the refusal to an employee. The final touch was being told to go to Gamma instead. Sometimes you do wonder when the customer stopped being relevant and became a nuisance. Given that advice, Gamma may indeed be the better place to go next time.

Twijfelwinkel. Is het nu een Leen Bakker of Yisk; of is het een bouwmarkt a la Gamma. Het is van alles wat, maar net niet compleet. En gevoelsmatig toch ook iets duurder. Op zich wel een hele fijne winkel met ruimte waar je rustig kunt zoeken. Grote parkeerplaats.